What can I do if I am not satisfied with the services I receive or I feel I have wrongfully been denied services?

If you are unable to resolve your issue by first talking to your assigned worker as well as their supervisor, you should then contact the Department Director. Since some services / programs require their own specific procedures to resolve complaints, the Director will gather information and determine the proper course of action.

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1. What can I do if I am not satisfied with the services I receive or I feel I have wrongfully been denied services?